+1-855-211-0932 (ID:314831)
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Customer Support


Context Help

If you get lost inside our web hosting Control Panel, the very first thing you should do is press the Help button, which is present on each and every page. A popup will open. It offers detailed info about all the actions that you can perform on the page in question. Each pop-up menu shows up on the very same page so that you can quickly get back to your work.

Video Tutorials

We have an extensive collection of instructional video clips clarifying how to work with our hosting Control Panel. They're made for those of you who want to see how things are being done rather than just reading articles. In this way, everyone can swiftly get to know our Control Panel by simply watching our step-by-step educational video clips.

F.A.Q.

If you can't discover the answer you are looking for, take a glance at our comprehensive FAQ database, which includes questions asked by actual clients and provides practical solutions. We frequently update our Frequently Asked Questions database with new articles so as to embrace all the new additions and innovations related to our system.

Ticketing System

If you still can't discover the answer you are looking for in the Frequently Asked Questions section either, you can contact our excellent team of support engineers available 24/7/365 and ready to assist you with any query. Each support ticket you send will be answered within 60 minutes (the average support ticket response time is only twenty mins), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 314831

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com